Market Resource Associates, Inc. (MRA) is a nationally-recognized market research firm with unsurpassed expertise in researching and tracking the home improvement and building trades industries.

MRA regularly conducts Customer Satisfaction and Product Quality studies for dozens of products including:

Each published study encompasses the input of over 800 Building Professionals with direct responsibility for purchasing products. Respondents are randomly selected from throughout the 48 contigous stats, and are interviewed using an unaided, out-bound telephone method. Click here for more information on these studies.

The "Best-In-Class" Award, or BICA™, recognizes select companies that industry professionals rank as having consistently high quality and remarkable customer service.